Tourism

The Placement

A volunteer travel operator — 2,140 volunteers a year, 17-day placements, €4.24 million revenue, 6.8% net margin — receives two letters in the same week.

4 rounds Executive English, Español

Preview

About this simulation

A volunteer travel operator — 2,140 volunteers a year, 17-day placements, €4.24 million revenue, 6.8% net margin — receives two letters in the same week. Its largest university partner will withdraw accreditation from any placement that fails four evidence tests, and the programme that fails all four is 43% of gross profit.

Its strongest host partner, a Guatemalan agroforestry cooperative whose director has read the operator’s impact report more carefully than its board, will not renew on the current terms and holds a veto.

Round 1 audits the five-programme portfolio on evidence and cash; Round 2 renegotiates with the host partner, who exits if her floor is not met; Round 3 redesigns the portfolio against the four tests and a cash constraint that makes purity insolvent; Round 4 rewrites the impact claims the customer reads and sets price and segment.

Teaches value-chain leakage, host-community agency versus consultation, the harm evidence on short-duration volunteering, and how an ethical decision is only tested when it is expensive.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: Audit (20 min).
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Casa Luz
  • Construcción Comunitaria
  • Ixchel Ruk’u’x
  • Costa Verde Conservación
  • Aula Abierta
  • Who sets the placement calendar
  • Who defines the work volunteers do
  • Who employs the in-country coordinators
  • Unrestricted funds per volunteer to the cooperative
  • How Verder is paid

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