Industry Verticals · Hospitality & Tourism

The Restaurant Shift — Cedar Table

Run a Friday-night dinner service at Cedar Table, a 70-seat full-service restaurant in suburban Cleveland.

4 rounds MBA & Masters English, Español

Preview

About this simulation

Run a Friday-night dinner service at Cedar Table, a 70-seat full-service restaurant in suburban Cleveland. As Shift Manager you make pre-shift, rush, service-recovery, and close-out decisions under live pressure — sectioning the floor, balancing stations, forecasting the 86-board, picking the right comp size, calling Maya the owner with honesty, and running an FLSA-clean tip-pool at close.

Anchor sim for the Hospitality Operations adapter family (Coffee Shop, Lemonade Stand, Food Truck variants downstream).

Who it is for

An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Floor Sectioning
  • Station Balance
  • Short Rib 86 Strategy
  • Pre-Shift Huddle
  • Wood-fire rail at 19 minutes (over target)
  • Olivia is in the weeds (3 water refills, 1 dessert menu, 1 check)
  • Table 14 modification — chicken without chimichurri
  • 7:00 PM 86-watch — 4 short rib left, Frank Costa seated
  • 6:30 PM phone call to Maya
  • Salmon at table 6 — 118°F internal (target 130-135°F medium)

Subjects covered

Designed for courses in Hospitality & Tourism.

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