Business

El Proyecto

Assessment simulation for a client assessment centre, not for the open catalog.

5 rounds MBA & Masters English, Español

Preview

About this simulation

Assessment simulation for a client assessment centre, not for the open catalog. The participant spends three working weeks (five rounds, about 45 minutes) leading a cross-area project at Arvela Crédito, the fictional consumer-credit lender of La Cartera, with no formal authority over anyone: an arrears early-warning dashboard for the point-of-sale network, due at the credit committee.

They assign six work packages to two peers, a new joiner and themselves against real capacity; deal with a peer whose work is slipping, first in writing and then in a scripted conversation whose replies depend on how they open it; hold a four-step development conversation with the new joiner; answer the head of Sales, who wants the dashboard early and bigger; and account to their manager for a delivery error whose size and origin come from their own plan and their own answer to Sales.

Two short texts are written inside the simulation. Every option is coded in advance against the client competency model; the coach is silent and the score is hidden, and the evidence log, the conversation branches, the texts and the outcome figures are kept for a human assessor. Every coefficient and every reply is fixed, so the same decisions always give the same results and the same codes.

Who it is for

An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 5 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: El arranque (10 min).
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • WP1 · Extraer la mora por punto de venta (3 días)
  • WP2 · Definir los indicadores de alerta (2 días)
  • WP3 · Validar los indicadores con Recobro (1,5 días)
  • WP4 · Diseñar el cuadro (2 días)
  • WP5 · Documentación y formación a la red (2 días)
  • WP6 · Presentación al comité (1,5 días)
  • Cómo acompañas a Irene
  • Cómo compartes el plan
  • Cuándo y cómo lo abordas
  • Escribe el mensaje con el que pides a Álvaro hablar (entre 15 y 120 palabras)

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