Operations & Supply Chain · Operations Management

Healthcare System Navigator: Hospital Operations & Patient Flow

Six-quarter simulation as COO of Hospital Santa Catalina, a 300-bed acute-care hospital. Optimize clinical throughput, workforce deployment, financial sustainability, and patient safety quality under insurance constraints, regulatory mandates, and complex care demands.

6 rounds Executive English, Español

Preview

About this simulation

Six-quarter simulation as COO of Hospital Santa Catalina, a 300-bed acute-care hospital. Optimize clinical throughput, workforce deployment, financial sustainability, and patient safety quality under insurance constraints, regulatory mandates, and complex care demands. Experience the capacity-quality paradox, nursing workforce dynamics, and value-based care transition.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 6 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • ICU Bed Allocation (% of total)
  • ED Surge Trigger (occupancy %)
  • Elective Surgery Slots / Week
  • Target Nurse-to-Patient Ratio
  • Overtime Budget Authorization ($)
  • Training & Development ($)
  • Infection Control Investment ($)
  • Medication Safety Technology ($)
  • Readmission Reduction Program ($)
  • Payer Contract Stance

What participants track

What participants follow on screen as the rounds go by:

  • Panel A: Capacity Management
  • Panel B: Workforce Strategy
  • Panel C: Quality & Safety
  • Panel D: Financial Operations
  • Panel E: Strategic Initiative

Subjects covered

Designed for courses in Operations Management.

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