Strategy & Management · Strategy Implementation

Building Resilience — Calderwood Logistics' Evidence-Based Portfolio

A four-round, advanced organisational-resilience simulation set inside Calderwood Logistics plc, a mid-cap UK third-party logistics group (GBP 620M revenue, 6% margin, 4,300 staff, 8 distribution centres).

4 rounds Executive English, Español

Preview

About this simulation

A four-round, advanced organisational-resilience simulation set inside Calderwood Logistics plc, a mid-cap UK third-party logistics group (GBP 620M revenue, 6% margin, 4,300 staff, 8 distribution centres).

A 48-hour outage of the core warehouse-management system — a failed supplier update with no tested fallback — has just cost GBP 1.1 million, put a GBP 48M healthcare contract under review, and convinced the board that a decade of relentless cost optimisation has made Calderwood one of the leanest and most brittle operators in its sector.

You lead the strategic-change team chartered to make the organisation genuinely resilient, on evidence rather than consultancy fashion, within a hard GBP 6 million two-year budget against a GBP 14M wish-list and a 120-day board deadline.

Grounded in David Denyer's Cranfield/BSI framework, the simulation runs the dual spine of organisational resilience and evidence-based management across four rounds: (1) diagnose vulnerabilities across six domains — operational, financial, supply chain, people, cyber, culture — and distinguish the two-to-three could-kill-us existential threats (the untested WMS single point of failure foremost) from the merely costly; (2) rate the evidence behind each proposed intervention as strong, moderate or weak/vendor-driven, and refuse to fund a fashionable AI 'resilience platform' backed by a single case study; (3) build the funded portfolio within GBP 6M, balancing defensive resilience (redundancy, tested failover, continuity, insurance) against progressive resilience (sensing, adaptive capacity, learning loops, culture change) — every pound spent defensively cannot be spent progressively; and (4) commit and defend the plan to the board chair, answering the central challenge 'how is this different from the risk management we have always funded, and will it actually stop the next failure?'.

The math rewards the concept-correct play — existential gaps fixed first, evidence-led funding, a genuine defensive/progressive balance, and a cultural intervention that sustains the capability — and measurably punishes the six classic errors: funding without evidence, an all-defence or all-progression portfolio, treating resilience as a one-off project, diagnosing everything as equally urgent, and ignoring the cultural root cause.

Final KPIs track Resilience Score, Existential Coverage, Adaptive Capacity and Budget committed against the GBP 6M cap.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • How do you triage the 14-item, multi-domain risk register?
  • How candidly does your team name the cultural root cause — efficiency prized over adaptability? (%)
  • How do you appraise the evidence behind each proposed intervention?
  • Rate the evidence behind the tested WMS failover (proven single-point-of-failure fix)
  • Split the £6M cap between defensive and progressive resilience (must total £6.0M)
  • Is the existential WMS single point of failure funded inside your defensive spend?
  • The board chair asks: how is this different from the risk management we have always funded?
  • How do you make resilience last once the programme ends in 18 months?
  • What do you commit to measure for the board?
  • Conviction: how firmly do you defend that genuine resilience beats another generic risk programme? (%)

What participants track

What participants follow on screen as the rounds go by:

  • Resilience Trajectory

Subjects covered

Designed for courses in Strategy Implementation.

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