Leadership & Negotiation · Communication

CrisisCommsInternal — What I Say to the Team, Today

A 4-round director-level simulation: diagnose a same-day internal crisis, choose audience and informal-leader sequencing, draft an opening 90 seconds that names the hard thing, pick the right medium ladder and 4-stage message architecture, and commit to a 48-hour follow-up plan.

4 rounds Executive English, Español

Preview

About this simulation

A 4-round director-level simulation: diagnose a same-day internal crisis, choose audience and informal-leader sequencing, draft an opening 90 seconds that names the hard thing, pick the right medium ladder and 4-stage message architecture, and commit to a 48-hour follow-up plan.

Coaches against the most common errors — wrong-medium first touch, passive ownership language, false certainty, skipping informal leaders, empathy-only or operations-only, and disappearing after the first comm.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • How specifically can you name the crisis?
  • How do you segment the team for this comm?
  • Informal leaders aligned before broader comm (0–6)
  • First sentence — does it name the hard thing?
  • Ownership of the decision
  • Room for emotion in the opening
  • First-touch medium
  • Distinct media used in first 4 hours (1–4)
  • The "what I do not know yet" sentence
  • Rehearsal passes of the opening 90 seconds (0–5)

Subjects covered

Designed for courses in Communication.

Ready to use CrisisCommsInternal — What I Say to the Team, Today with your students?

Contact us and we'll set you up with a free trial session.

Contact us