PeerSlipping — A Colleague Is Quietly Failing
Decide whether to stay silent, talk privately to your peer, or escalate to your manager — and learn the cost of each move across four coached rounds.
About this simulation
Pre-call rehearsal micro-sim. In 15 minutes, design a 30-minute customer call that delivers bad news (delay, price hike, or feature kill) without burying the lede, plus a 60-minute follow-up email that becomes the surviving version inside the customer organization. Coach scores you on lead-with-the-news discipline, mitigation specificity, room-stacking avoidance, and paper-trail speed.
Renewal probability moves with each decision.
Who it is for
An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.
How a session runs
- The instructor creates a session from the Eureka dashboard and invites the participants.
- Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: Diagnose the news and the room.
- The simulation can be run in English, Español.
- The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.