Shared Services Transformation: Centralizing Back-Office Functions
Design and execute a Shared Services Center program for IndustrialCo LATAM, a $1.2B conglomerate.
About this simulation
Closing simulation of the IB Business Management Capstone Arc (Track 1D, Section 5). Run a successful student snack bar through a quality, stock and production-method overhaul. Apply Kaizen, design a hybrid JIT/JIC stock policy, choose a production method that respects the marketing promise, and build a contingency plan against a real supplier failure. Three rounds, ~60 minutes, IB BM HL/SL.
Who it is for
An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.
How a session runs
- The instructor creates a session from the Eureka dashboard and invites the participants.
- Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: Diagnose the quality problem.
- The simulation can be run in English, Español.
- The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.