Industry Verticals · Education & Pedagogy

Tailored Fit — Greenfield Custom Programs & the Helvetia Global Academy

A four-round, advanced professional-services simulation set inside Greenfield Custom Programs, the bespoke executive-education arm of a leading North American business school in Ann Arbor, Michigan (USD 52M revenue, 110 faculty, 32% target gross margin).

4 rounds Executive English, Español

Preview

About this simulation

A four-round, advanced professional-services simulation set inside Greenfield Custom Programs, the bespoke executive-education arm of a leading North American business school in Ann Arbor, Michigan (USD 52M revenue, 110 faculty, 32% target gross margin).

On 12 October 2026 Helvetia Industrial Group — a USD 14B Swiss manufacturer — signs a brief to develop 600 high-potential managers across five regions (Europe, North America, Latin America, Middle East, Asia-Pacific) on one 'lead the transformation' journey that must feel locally tailored everywhere.

The catch: Helvetia pays a fixed USD 4,500,000 (about USD 7,500 a head), the dean has imposed a non-negotiable 25% gross-margin floor, and the marquee faculty Helvetia wants are already booked above 80% utilisation with two threatening to step back. Last year four over-customised flagships delivered NPS 74 and a 9% margin — delighted clients, money lost.

As Managing Director you (1) qualify the brief, separating genuinely Helvetia-specific content from generic leadership material and real regional difference from 'tailoring theatre'; (2) classify every module across the off-the-shelf / configured / bespoke spectrum, concentrating bespoke spend where it differentiates and exploiting the high-leverage configured middle; (3) stage a 12-month, five-region rollout that respects the marquee-faculty utilisation cap, extends the bench via regional faculty and train-the-facilitator cohorts, and clears the 25% margin floor; and (4) lock a balanced scorecard across NPS, gross margin, faculty utilisation and on-time delivery, then pitch Year 1 of the USD 13M three-year academy.

The math rewards a strong common core with a thin, high-impact configured local layer and punishes the five classic errors — accepting the brief whole at full bespoke, over-standardising into a generic course, over-booking the marquee bench, missing the configured middle, and single-KPI optimisation.

Final KPIs track Client NPS, Gross Margin %, Marquee Faculty Utilisation and On-Time Delivery against a fixed USD 4.5M budget and a 70 faculty-day cap.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • How do you respond to Helvetia's brief?
  • Helvetia's regional HR heads each demand local tailoring. What is genuinely region-specific?
  • How hard do you test whether the brief is fundable at the 25% margin floor, and renegotiate the gaps? (%)
  • Classify the 600-manager journey. Split the module map across the spectrum (must total 100%).
  • How do you structure the global design?
  • Where do you concentrate your bespoke investment?
  • How do you sequence the five regional launches across 12 months?
  • Allocate the 70 faculty-days across the staffing model (must total 70).
  • How do you set the engagement scorecard?
  • How do you frame the pitch for Year 1 of the $13M three-year academy?

What participants track

What participants follow on screen as the rounds go by:

  • Balanced Scorecard Trajectory

Subjects covered

Designed for courses in Education & Pedagogy.

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