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Tailored Fit — Greenfield Custom Programs & the Helvetia Global Academy

A four-round, advanced professional-services simulation set inside Greenfield Custom Programs, the bespoke executive-education arm of a leading North American business school in Ann Arbor, Michigan (USD 52M revenue, 110 faculty, 32% target gross margin).

4 rondas Ejecutivo English, Español

Vista previa

Sobre la simulación

A four-round, advanced professional-services simulation set inside Greenfield Custom Programs, the bespoke executive-education arm of a leading North American business school in Ann Arbor, Michigan (USD 52M revenue, 110 faculty, 32% target gross margin).

On 12 October 2026 Helvetia Industrial Group — a USD 14B Swiss manufacturer — signs a brief to develop 600 high-potential managers across five regions (Europe, North America, Latin America, Middle East, Asia-Pacific) on one 'lead the transformation' journey that must feel locally tailored everywhere.

The catch: Helvetia pays a fixed USD 4,500,000 (about USD 7,500 a head), the dean has imposed a non-negotiable 25% gross-margin floor, and the marquee faculty Helvetia wants are already booked above 80% utilisation with two threatening to step back. Last year four over-customised flagships delivered NPS 74 and a 9% margin — delighted clients, money lost.

As Managing Director you (1) qualify the brief, separating genuinely Helvetia-specific content from generic leadership material and real regional difference from 'tailoring theatre'; (2) classify every module across the off-the-shelf / configured / bespoke spectrum, concentrating bespoke spend where it differentiates and exploiting the high-leverage configured middle; (3) stage a 12-month, five-region rollout that respects the marquee-faculty utilisation cap, extends the bench via regional faculty and train-the-facilitator cohorts, and clears the 25% margin floor; and (4) lock a balanced scorecard across NPS, gross margin, faculty utilisation and on-time delivery, then pitch Year 1 of the USD 13M three-year academy.

The math rewards a strong common core with a thin, high-impact configured local layer and punishes the five classic errors — accepting the brief whole at full bespoke, over-standardising into a generic course, over-booking the marquee bench, missing the configured middle, and single-KPI optimisation.

Final KPIs track Client NPS, Gross Margin %, Marquee Faculty Utilisation and On-Time Delivery against a fixed USD 4.5M budget and a 70 faculty-day cap.

Para quién es

Una simulación avanzada para participantes acostumbrados a trabajar con los principales marcos y dilemas de la materia, pensada para formación de directivos y profesionales con experiencia.

Cómo funciona una sesión

  1. El docente crea una sesión desde el panel de Eureka e invita a los participantes.
  2. Los participantes juegan 4 rondas. En cada una envían sus decisiones y la simulación calcula los resultados.
  3. La simulación se puede jugar en: English, Español.
  4. El docente sigue el progreso y los resultados de cada participante desde el panel, y usa los resultados de la clase para el debriefing.

Decisiones que toman los participantes

Las decisiones que toman los participantes durante la simulación:

  • How do you respond to Helvetia's brief?
  • Helvetia's regional HR heads each demand local tailoring. What is genuinely region-specific?
  • How hard do you test whether the brief is fundable at the 25% margin floor, and renegotiate the gaps? (%)
  • Classify the 600-manager journey. Split the module map across the spectrum (must total 100%).
  • How do you structure the global design?
  • Where do you concentrate your bespoke investment?
  • How do you sequence the five regional launches across 12 months?
  • Allocate the 70 faculty-days across the staffing model (must total 70).
  • How do you set the engagement scorecard?
  • How do you frame the pitch for Year 1 of the $13M three-year academy?

Qué siguen los participantes

Lo que los participantes siguen en pantalla a medida que avanzan las rondas:

  • Balanced Scorecard Trajectory

Temas que cubre

Diseñada para asignaturas de Educación y pedagogía.

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