Ethics, Law & Governance · Compliance & Regulation

Public Value — Re-contract the Oxygen & Home-Care Service at SMS-VV

A four-round, advanced public-procurement simulation set inside the Secretaria Municipal de Saúde de Vale Verde (SMS-VV), the health secretariat of a fictional Brazilian municipality of 720,000 in interior São Paulo (R$540 million budget, R$95 million annual procurement).

4 rounds Executive English, Español

Preview

About this simulation

A four-round, advanced public-procurement simulation set inside the Secretaria Municipal de Saúde de Vale Verde (SMS-VV), the health secretariat of a fictional Brazilian municipality of 720,000 in interior São Paulo (R$540 million budget, R$95 million annual procurement).

On 9 March 2026 the incumbent supplying oxygen, respiratory-equipment rental and home-care delivery to 1,900 chronic and post-discharge patients defaults mid-cycle, and a winter respiratory surge is forecast in 63 days.

SMS-VV must re-contract a R$22 million / 12-month service fast, award and mobilise by day 49, and prove — to a municipal Controladoria and the state Tribunal de Contas (TCE) — that public procurement can be agile AND accountable at the same time.

Playing the Procurement Officer under Lei 14.133/2021, you (1) diagnose why the original lowest-price-only award failed and choose the procurement instrument that fits the 63-day clock; (2) design and publish a defensible evaluation model across three bids (R$18.6M lowest-but-risky to R$24.3M premium-with-SLAs), justifying any non-lowest-price choice to survive TCE review; (3) calibrate outcome-based SLA incentives inside the ±8% band (≈R$1.76M), avoiding both toothless 'best efforts' clauses and penalty-overload that triggers price-padding, metric-gaming and bidder flight; and (4) choose the oversight mechanism (in-house, third-party audit, telemetry at ~R$240k/year, or hybrid), absorb a mid-contract shock, and defend a final scorecard of lead-time, quality, life-cycle cost and compliance.

The math operationalises Sandro Cabral's public-value framework — agility, cost, quality and accountability as complementary, not opposed — and makes each of the five classic errors measurably underperform: the lowest-price reflex that recreates the default, unjustified weightings, vague SLAs, penalty overload, and under-investing in oversight until you fall back on emergency dispensa.

Final KPIs track Public Value, Service Quality, Accountability and the day-49 lead-time clock against the surge.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Why did the original R$22M contract actually fail?
  • Which Lei 14.133/2021 instrument fits the 63-day surge clock?
  • How clearly does your root-cause memo frame the agility-vs-accountability trade-off? (%)
  • Set your published evaluation weighting (price vs. technical/quality — must total 100%)
  • Which of the three bids do you recommend awarding?
  • Set a published minimum on-time-delivery threshold any bidder must clear (%)
  • How do you word the on-time-delivery SLA?
  • Where do you set the penalty on an SLA miss, within the ±8% band? (% of contract value)
  • And the performance bonus for beating the SLA, within the ±8% band? (% of contract value)
  • Do you write a measurable exit / termination trigger so the city is never trapped again?

What participants track

What participants follow on screen as the rounds go by:

  • Public Value, Quality & Accountability Trajectory

Subjects covered

Designed for courses in Compliance & Regulation.

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