Ética, derecho y gobernanza · Cumplimiento normativo y regulación

Public Value — Re-contract the Oxygen & Home-Care Service at SMS-VV

A four-round, advanced public-procurement simulation set inside the Secretaria Municipal de Saúde de Vale Verde (SMS-VV), the health secretariat of a fictional Brazilian municipality of 720,000 in interior São Paulo (R$540 million budget, R$95 million annual procurement).

4 rondas Ejecutivo English, Español

Vista previa

Sobre la simulación

A four-round, advanced public-procurement simulation set inside the Secretaria Municipal de Saúde de Vale Verde (SMS-VV), the health secretariat of a fictional Brazilian municipality of 720,000 in interior São Paulo (R$540 million budget, R$95 million annual procurement).

On 9 March 2026 the incumbent supplying oxygen, respiratory-equipment rental and home-care delivery to 1,900 chronic and post-discharge patients defaults mid-cycle, and a winter respiratory surge is forecast in 63 days.

SMS-VV must re-contract a R$22 million / 12-month service fast, award and mobilise by day 49, and prove — to a municipal Controladoria and the state Tribunal de Contas (TCE) — that public procurement can be agile AND accountable at the same time.

Playing the Procurement Officer under Lei 14.133/2021, you (1) diagnose why the original lowest-price-only award failed and choose the procurement instrument that fits the 63-day clock; (2) design and publish a defensible evaluation model across three bids (R$18.6M lowest-but-risky to R$24.3M premium-with-SLAs), justifying any non-lowest-price choice to survive TCE review; (3) calibrate outcome-based SLA incentives inside the ±8% band (≈R$1.76M), avoiding both toothless 'best efforts' clauses and penalty-overload that triggers price-padding, metric-gaming and bidder flight; and (4) choose the oversight mechanism (in-house, third-party audit, telemetry at ~R$240k/year, or hybrid), absorb a mid-contract shock, and defend a final scorecard of lead-time, quality, life-cycle cost and compliance.

The math operationalises Sandro Cabral's public-value framework — agility, cost, quality and accountability as complementary, not opposed — and makes each of the five classic errors measurably underperform: the lowest-price reflex that recreates the default, unjustified weightings, vague SLAs, penalty overload, and under-investing in oversight until you fall back on emergency dispensa.

Final KPIs track Public Value, Service Quality, Accountability and the day-49 lead-time clock against the surge.

Para quién es

Una simulación avanzada para participantes acostumbrados a trabajar con los principales marcos y dilemas de la materia, pensada para formación de directivos y profesionales con experiencia.

Cómo funciona una sesión

  1. El docente crea una sesión desde el panel de Eureka e invita a los participantes.
  2. Los participantes juegan 4 rondas. En cada una envían sus decisiones y la simulación calcula los resultados.
  3. La simulación se puede jugar en: English, Español.
  4. El docente sigue el progreso y los resultados de cada participante desde el panel, y usa los resultados de la clase para el debriefing.

Decisiones que toman los participantes

Las decisiones que toman los participantes durante la simulación:

  • Why did the original R$22M contract actually fail?
  • Which Lei 14.133/2021 instrument fits the 63-day surge clock?
  • How clearly does your root-cause memo frame the agility-vs-accountability trade-off? (%)
  • Set your published evaluation weighting (price vs. technical/quality — must total 100%)
  • Which of the three bids do you recommend awarding?
  • Set a published minimum on-time-delivery threshold any bidder must clear (%)
  • How do you word the on-time-delivery SLA?
  • Where do you set the penalty on an SLA miss, within the ±8% band? (% of contract value)
  • And the performance bonus for beating the SLA, within the ±8% band? (% of contract value)
  • Do you write a measurable exit / termination trigger so the city is never trapped again?

Qué siguen los participantes

Lo que los participantes siguen en pantalla a medida que avanzan las rondas:

  • Public Value, Quality & Accountability Trajectory

Temas que cubre

Diseñada para asignaturas de Cumplimiento normativo y regulación.

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