Strategy & Management · Strategy Implementation

Public-Sector Transformation: Reforming DGTC

12-month simulation putting the participant in the role of María Cordón Vicario, newly-appointed Director General of Costaria's tax authority (DGTC).

12 rounds Executive English, Español

Preview

About this simulation

12-month simulation putting the participant in the role of María Cordón Vicario, newly-appointed Director General of Costaria's tax authority (DGTC).

Diagnose a 32% tax gap, sequence three high-leverage interventions (UGC upgrade, pre-filled PIT, real-time invoicing), manage SINTRAT, Castellón, the IDB, the IMF, and the press, and learn the public-sector transformation pattern: digital exhaust first, modular core replacement second, never big-bang. Frameworks: Mark Moore strategic triangle, Heifetz adaptive vs technical, Kotter, Heclo-Wildavsky, Pollitt-Bouckaert.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 12 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Investment Focus
  • Stakeholder Move
  • Pace (1 cautious — 3 aggressive)
  • Public Year-End Commitment (gap pts)

What participants track

What participants follow on screen as the rounds go by:

  • Monthly Decisions — Director General Cordón
  • Monthly Cabinet Log
  • Transformation Trajectory

Subjects covered

Designed for courses in Strategy Implementation.

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