International Business · Cross-Cultural Management

From Power to Empowerment — Transform Anadolu Çelik

A four-round, advanced cross-cultural leadership simulation set inside Anadolu Çelik Sanayi A.Ş., a family-controlled Turkish steel-products manufacturer in Gebze (1,150 staff, ₺11.2 billion revenue, 45% exported to European automotive and white-goods customers).

4 rounds Executive English, Español

Preview

About this simulation

A four-round, advanced cross-cultural leadership simulation set inside Anadolu Çelik Sanayi A.Ş., a family-controlled Turkish steel-products manufacturer in Gebze (1,150 staff, ₺11.2 billion revenue, 45% exported to European automotive and white-goods customers).

On 8 June 2026 the flagship German customer issues a formal quality escalation: front-line workers saw a defect early and said nothing, supervisors didn't ask, and the fix waited three days for senior sign-off. The customer demands a credible workforce-and-process plan in eight weeks or it re-sources 20% of its volume (≈₺1.0 billion annualised).

As the new Country Manager carrying the Koç Leadership Lab mandate to shift the culture from power toward empowerment, you must transform an over-controlled, high-power-distance team — but WITHOUT importing a flat, foreign 'speak-freely' model that dishonours Turkish norms of hürmet (respect for hierarchy) and paternalist care.

Four scored dials track the Empowerment Index (now 31/100), Cultural-Fit, team engagement and output quality. Round 1: diagnose how the control culture causes the quality escape and the talent bleed (18%/year attrition), and identify the local norms any change must work WITH.

Round 2: choose and SEQUENCE empowerment levers — delegation (line-stop authority), voice (daily huddles, no-blame escape-reporting), recognition — under a fixed change budget and limited manager attention, without piling everything on at once.

Round 3: a worker uses the new line-stop authority over a minor issue and the veteran Operations Lead demands the authority be revoked, while the German customer requests a plant visit in two weeks — respond to the incident, bring the resistant power-holder along, and decide what to show the customer.

Round 4: defend the transformation to the board chair and the German supplier-quality director with a 90-day proof plan, distinguishing honestly between early behaviours and a completed transformation.

The math rewards contextual, paternalism-honouring empowerment and a sequenced two-lever rollout, and punishes the five classic errors: decontextualised flatness, ignoring the middle layer, punishing early voice, initiative overload, and tooling a leadership problem as a quality-checklist problem.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • The audit says workers saw the defect and stayed silent. What is the root cause?
  • Which local norm must any empowerment move work WITH, not against?
  • How clearly does your team link the control culture to the quality escape (not 'more tools')? (%)
  • Manager attention is limited (10 units). How many empowerment levers do you launch at once?
  • Allocate the change budget across the empowerment levers (must total ₺60M)
  • How do you frame the change to the floor and the supervisors?
  • The veteran Operations Lead runs 40% of the floor and distrusts "empowerment." How do you handle him?
  • The German customer wants a plant visit in two weeks. What do you show them?
  • Protect frontline time & coaching so supervisors can actually embed the change? (%)
  • What do you commit to measure for the board and the customer?

What participants track

What participants follow on screen as the rounds go by:

  • Empowerment, Cultural-Fit & Quality Trajectory

Subjects covered

Designed for courses in Cross-Cultural Management.

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