La Transformación Necesaria
Simulation to practice organizational change management at SoluTech Colombia S.A.: diagnosing resistance, designing communication strategies…
About this simulation
Halden & Rowe, a London consultancy, has won a £12m bank transformation programme sold on its “Inclusion Dividend” thesis — diverse teams outperform homogeneous ones, but only if the friction is managed. You are the Project Lead.
Over four rounds you compose an 8-person delivery pod from a 14-candidate bench, diagnose three live disputes as task, process, or relationship conflict, intervene under a fixed time-and-attention budget, and then retain your most diverse hires and defend the realised Return on Inclusion at the Day-45 client checkpoint.
Learn the core distinction (task conflict is fuel up to a point, process conflict is mildly corrosive, relationship conflict is almost always friction), that diagnosis must precede intervention, that one playbook cannot fix three conflict types, and that inclusion is sustained — not composed once on Day 1.
Wrong strategies underperform: the safe homogeneous pod forfeits the dividend, misdiagnosis smothers the debate that improves the design, a one-size remedy makes two conflicts worse, and ignoring the roll-off signals collapses the pod back to the team you rejected.
Who it is for
An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.
How a session runs
- The instructor creates a session from the Eureka dashboard and invites the participants.
- Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
- The simulation can be run in English, Español.
- The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.