Operations & Supply Chain · Quality Management

El Precio de la Calidad

Simulation to practice quality cost analysis (CoQ) and quality improvement strategy through a Panamanian packaging manufacturer facing certification deadlines, competitive threats, and the classic trade-off between prevention investment and failure costs

3 rounds Executive English, Español
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Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: El Costo de la Mala Calidad.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Inversión en Prevención ($)
  • Inversión en Evaluación ($)
  • Mejoras Técnicas ($)
  • Inversión ISO 9001 ($)
  • Certificación GDP ($)
  • Ajuste de Precio (%)

Subjects covered

Designed for courses in Quality Management.

  • Service Operations Management
  • Lean Management & Toyota Production System

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