Operations & Supply Chain · Quality Management

Floricultura Colombiana — Crisis de Certificación USDA

Crisis management simulation: navigate a USDA phytosanitary inspection failure at a Colombian flower export company. Practice root cause analysis, remediation planning, client negotiation, and certification recovery over four rounds.

4 rounds Executive English, Español
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Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results. The first round opens with: Root Cause Analysis.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Investigation Budget (USD)
  • Investigation Focus
  • Pest Control Investment (USD)
  • Staff Retraining (USD)
  • External Audit (USD)
  • Price Discount Offered (%)
  • Communication Strategy
  • Certification Investment (USD)
  • Market Diversification (USD)

Subjects covered

Designed for courses in Quality Management.

  • Risk Management
  • Pricing Strategy & Revenue Management
  • ESG Strategy & Implementation

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