Marketing & Sales · Digital Marketing

Digital Pivot — Dom & Styl's Board ROI Mandate

A four-round, advanced, marketing-led digital-transformation simulation set inside Dom & Styl S.A., a Warsaw home-and-lifestyle brand with PLN 920 million revenue, 38 owned stores, a 240-retailer wholesale network and a crown-jewel 71% unaided brand awareness.

4 rounds Executive English, Español

Preview

About this simulation

A four-round, advanced, marketing-led digital-transformation simulation set inside Dom & Styl S.A., a Warsaw home-and-lifestyle brand with PLN 920 million revenue, 38 owned stores, a 240-retailer wholesale network and a crown-jewel 71% unaided brand awareness.

On 9 March 2026 a private-equity-style Chair freezes the PLN 64 million marketing budget and hands the CMO a 12-month mandate: prove marketing spend earns its return — lift digital revenue share from 11% to 20% in four quarters without growing spend — or face a 20% cut and an agency takeover. Miss the half-year checkpoint of 16% by 30 September and the board pulls the trigger early.

The learner plays the CMO and steers the pivot through Grzegorz Mazurek's marketing-perspective lens, where transformation is owned by marketing (virtualization, networking, datafication) rather than delegated to IT. Round 1 — Diagnose: split the budget into measurable versus unattributable spend, locate the funnel leak (high awareness, collapsing online consideration-to-purchase), and pick the north-star metric.

Round 2 — Reallocate: move money inside the frozen PLN 64M envelope between brand (demand generation) and performance (demand capture), defending a brand-investment floor; over-cutting brand triggers a delayed awareness-erosion penalty that surfaces in Round 4, under-cutting starves the digital growth needed to hit 20%.

Round 3 — Decide: sequence a PLN 12M martech envelope across an e-commerce replatform (highest revenue leverage, lifts conversion from 1.4% toward 2.6%), a CDP+CRM (lowers CAC via retention), attribution / marketing-mix modeling (makes ROI defensible), and an Allegro marketplace launch (fast demand capture) — you cannot fund everything, and a limited-time Allegro discount tempts breadth over foundation.

Round 4 — Recover & Defend: face the year-end board with the realized scorecard — digital share, blended CAC, online conversion, brand awareness and transformation ROI, including any delayed brand penalty — and defend causality.

The math rewards a balanced brand-performance mix, sequencing the highest-leverage martech, funding attribution so ROI is provable, and protecting unit economics (order value and retention) alongside CAC; it punishes the five classic errors: over-cutting brand, spreading martech thin, skipping attribution, optimizing CAC in isolation by chasing discount-seekers, and treating the pivot as an IT or agency project.

Final KPIs track digital revenue share (%), blended CAC (PLN), online conversion (%), brand awareness (%) and transformation ROI.

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Split the 64 mln zł budget into measurable vs. unattributable spend — how do you read it?
  • Map the purchase funnel — where is the largest leak?
  • Name the single north-star metric the team will manage.
  • Who owns the pivot? (% you place with marketing rather than IT or an outside agency)
  • Inside the frozen 64 mln zł, how much of the traditional / trade budget do you move to digital?
  • Defend a floor for brand investment.
  • Where do the redeployed złoty go first?
  • Commit a conversion target for the redeployed spend (%).
  • You have a 12 mln zł transformation envelope. Tick the investments you fund — you cannot afford them all.
  • Replatform e-commerce — ~9–14 mln zł · highest revenue leverage · lifts conversion toward 2.6% (6–9 mo build)

What participants track

What participants follow on screen as the rounds go by:

  • Quarter-by-Quarter Scorecard
  • Digital Share, Conversion & Brand Trajectory

Subjects covered

Designed for courses in Digital Marketing.

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