Leadership & Negotiation · Communication

Crisis Communication — The First 60 Minutes

MBA Track 3E crisis-comms simulation. The CCO designate, General Counsel and CEO of CoEditor.io have fourteen minutes since a security researcher tweeted that customer documents are exposed.

3 rounds Executive English, Español

Preview

About this simulation

MBA Track 3E crisis-comms simulation. The CCO designate, General Counsel and CEO of CoEditor.io have fourteen minutes since a security researcher tweeted that customer documents are exposed.

Three rounds — Diagnose, Design, Defend — exercise the four-step diagnostic frame (Coombs SCCT), the six designed artefacts (posture, statement, sequence, CEO appearance ladder, do-not-say list, cadence calendar), and the legal-floor / trust-ceiling negotiation under fact mutation.

Built against J&J Tylenol, Maersk NotPetya, Southwest 2022 (positive references) and BP Deepwater Horizon, Boeing MAX, United 3411, Equifax 2017 (negative references).

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

What participants track

What participants follow on screen as the rounds go by:

  • War-Room Briefing

Subjects covered

Designed for courses in Communication.

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