Crisis Communication — The First 60 Minutes
MBA Track 3E crisis-comms simulation.
About this simulation
Coach COO Daniel Okafor through three difficult stakeholder meetings on the same day — an angry-skeptical board, a hurt-skeptical Customer Advisory Board, and an anxious-skeptical all-hands. Practice the three-mode classification frame, calibrate the opening 60 seconds, deploy the ABC bridge-and-block toolkit, execute named exit moves, and protect a cumulative credibility account that compounds across audiences.
Who it is for
An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.
How a session runs
- The instructor creates a session from the Eureka dashboard and invites the participants.
- Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results.
- The simulation can be run in English, Español.
- The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.