BogotaCall Ergonomics Intervention — Resolución 2400, Postural Load and Anthropometry

A 3-round occupational-ergonomics simulation set in a 240-puesto Bogotá contact center facing 47 cervico-brachial cases and an ARL Positiva intervention deadline. Learners diagnose with quantitative methods (RULA, ROSA, NIOSH, OWAS, REBA, PSL), redesign workstations using Colombian anthropometry (Estrada/Camacho/Restrepo, INSO + DANE), and defend a positive-NPV business case against Decreto 472/2015 sanctions and prima ARL reclassification.