Operations & Supply Chain · Supply Chain Management

Make, Buy, or Bend — Andicorp's Cost, Capability & Resilience Crisis

A four-round, advanced operations-strategy simulation set inside Andicorp Manufactura S.A.C., a mid-market Peruvian consumer-durables manufacturer (Lurín + Arequipa, founded 2004, 1,850 staff, S/ 520M revenue, 12% EBITDA margin) that makes household appliances under its Hogarsa brand plus contract manufacturing for

4 rounds Executive English, Español

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About this simulation

A four-round, advanced operations-strategy simulation set inside Andicorp Manufactura S.A.C., a mid-market Peruvian consumer-durables manufacturer (Lurín + Arequipa, founded 2004, 1,850 staff, S/ 520M revenue, 12% EBITDA margin) that makes household appliances under its Hogarsa brand plus contract manufacturing for two multinationals.

In March 2026 a Sol depreciation and a nine-week Callao port-congestion backlog spike imported-input cost by 22% (margin projected to fall from 12% to 7.5%, ≈ S/ 24M of profit at risk), and the board freezes growth capital and orders a 15% cost cut (≈ S/ 47M) in two quarters — without losing the quality edge that wins contract-manufacturing renewals, and while a bank covenant (Net Debt/EBITDA ≤ 3.0x) threatens to breach toward 3.4x.

Playing the CEO, you decide what to make, buy, or bend across the firm's functions through Ben Schneider's outsourcing-and-resilience lens, distinguishing core capability from commodity context and pricing resilience against quantified disruption cost.

Round 1 — map the capability: classify the in-house tooling & mold shop (S/ 11M/yr fixed, ~60% utilised, the source of design-iteration speed), the two single-source motor SKUs (11-week lead time, a line-down costs S/ 180,000/day) and the fleet/IT/call-centre block as core, commodity or strategic-but-fragile.

Round 2 — make, buy, or bend: hit the S/ 47M target by selective capability-weighted cuts rather than a flat haircut, bend the tooling core (nearshore co-development) instead of outsourcing it for a S/ 4.5M saving that risks the S/ 166M anchor renewal, variabilise context for operating leverage, and guarantee the anchor client a design-iteration SLA.

Round 3 — invest in resilience under a constrained S/ 6M budget after the single-source motor supplier declares a 6-week force-majeure delay: dual-source the true single-points-of-failure, hold safety stock against the idle, underwrite the SLA with a nearshore partner, and resist over-insuring every link.

Round 4 — defend the renewal and recover before the anchor client and the board, committing to a 12–18 month operating model and a KPI suite.

The math wires the concept's five classic errors with sticky run-defining flags: outsourcing the tooling core caps capability and gates the top verdict; a flat across-the-board cut caps the differentiator; zero resilience triggers a measurable line-down that costs more than the budget; over-insuring inflates working capital; identity-driven inertia misses the operating-leverage move the covenant needs.

Final KPIs track cost savings (S/ M), EBITDA margin (%), the Net Debt/EBITDA covenant and a capability-and-resilience index. Currency throughout is the Peruvian sol (S/).

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Classify the in-house tooling & mold shop (S/ 11M/yr fixed, ~60% utilisation).
  • Classify the two single-source motor SKUs (one Asian supplier, 11-week lead time).
  • Classify the fleet, IT and 60-seat customer-service centre as a block.
  • How confident are you that you can tell what FEELS core from what IS core? (%)
  • Your overall cost-reduction approach toward the S/ 47M target.
  • Make, Buy, or Bend the tooling & mold shop.
  • Make, Buy, or Bend the fleet, IT and customer-service block.
  • What do you guarantee the anchor client to protect the S/ 166M renewal?
  • Dual-source the two single-point-of-failure motor SKUs (S/ 2.5M).
  • Safety stock on the critical motors against the 6-week delay (S/ M).

What participants track

What participants follow on screen as the rounds go by:

  • Savings, Margin, Covenant & Capability Trajectory

Subjects covered

Designed for courses in Supply Chain Management.

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