Finance

El Cuadro Médico

The new director of benefits and network of a Spanish private health insurer with 240,000 members faces a hospital group that takes 60 percent of hospital spending and asks for 9 percent more, while utilisation of visits, tests and admissions keeps climbing.

4 rounds MBA & Masters English, Español

Preview

About this simulation

The new director of benefits and network of a Spanish private health insurer with 240,000 members faces a hospital group that takes 60 percent of hospital spending and asks for 9 percent more, while utilisation of visits, tests and admissions keeps climbing.

Over four quarters of 2027 the participant answers the hospital group, prepares an alternative and trades terms besides price; decides how tests are authorised, whether a co-payment applies and what is done for high-risk chronic members; sets the renewal premium, bids for a 14,000-member group policy and chooses a preferred network; and finally chooses the hospital contract model, the medical director bonus and the last investment.

The model is deterministic: medical cost is price times utilisation, members lapse with price, network disruption and denials, the healthy leave first when the premium rises, and every patient whose necessary care is denied or delayed has a cost. The score combines the quality of each decision with the quarter underwriting result, and is capped when necessary care is denied by rule rather than on clinical criteria.

Spanish (primary, peninsular) and English.

Who it is for

An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Respuesta a Albor
  • Alternativa preparada antes de negociar
  • Condiciones además del precio
  • Autorización de pruebas y procedimientos
  • Copago
  • Crónicos de alto riesgo
  • Subida de prima en la renovación
  • Concurso de Cerámicas Vilafort (14.000 asegurados)
  • Red preferente sin copago para la cirugía programada
  • Contrato con Albor desde octubre

What participants track

What participants follow on screen as the rounds go by:

  • Enero · La negociación con Albor
  • Abril · La frecuencia que no para
  • Julio · La renovación de octubre
  • Octubre · El contrato de 2028

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