Entrepreneurship & Innovation · Innovation Management

DesignThink: Human-Centered Innovation

Simulation where learners apply the five-stage Design Thinking process (Empathize, Define, Ideate, Prototype, Test) to solve a healthcare appointment adherence crisis at Meridia Health Systems.

4 rounds MBA & Masters English, Español

Preview

About this simulation

Simulation where learners apply the five-stage Design Thinking process (Empathize, Define, Ideate, Prototype, Test) to solve a healthcare appointment adherence crisis at Meridia Health Systems. Teams manage a constrained innovation budget, allocate research time, and navigate organizational politics while discovering that the root cause is behavioral, not technological.

Who it is for

An intermediate simulation for participants who already know the core concepts of the subject, designed for master's and MBA programmes.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 4 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • Interview Hours ($2,000/hr)
  • Observation Hours ($1,500/hr)
  • Desk Review Hours ($800/hr)
  • Primary Segment Focus
  • Select How Might We Statement
  • Convergence Hours (5-30)
  • Stakeholder Update Approach
  • Ideation Approach
  • Prototype Type
  • Additional Prototype Budget ($)

What participants track

What participants follow on screen as the rounds go by:

  • Research Allocation
  • Problem Definition
  • Ideation and Prototyping
  • Testing and Final Decision
  • Innovation Score Breakdown

Subjects covered

Designed for courses in Innovation Management.

  • Product Management & New Product Development
  • Design Thinking & Human-Centered Innovation

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