Operations & Supply Chain · Operations Management

HealthOps: Hospital Operations Management

Simulation to teach healthcare operations management through running a 350-bed hospital in Bogota, balancing financial sustainability, operational efficiency, clinical quality, and patient/staff satisfaction across three strategic rounds

3 rounds Executive English, Español

Preview

Who it is for

An advanced simulation for participants used to working with the main frameworks and trade-offs of the subject, designed for executive education and experienced professionals.

How a session runs

  1. The instructor creates a session from the Eureka dashboard and invites the participants.
  2. Participants play 3 rounds. In each one they submit their decisions and the simulation calculates the results.
  3. The simulation can be run in English, Español.
  4. The instructor follows each participant's progress and results from the dashboard, and uses the class results for the debrief.

Decisions participants make

The decisions participants make during the simulation:

  • ED Redesign (USD 0-2M)
  • OR Scheduling Optimization (USD 0-1M)
  • Bed Turnover Management (USD 0-500K)
  • Supply Chain Optimization (USD 0-2M)
  • Readmission Prevention (USD 0-1M)
  • HAI Control Program (USD 0-700K)
  • Clinical Pathway Standardization (USD 0-800K)
  • Staff Development and Burnout Reduction (USD 0-3M)
  • EMR Implementation (USD 0-10M)
  • OR/Surgical Suite Expansion (USD 0-15M)

What participants track

What participants follow on screen as the rounds go by:

  • Category A: Operational Efficiency
  • Category B: Clinical Quality
  • Category C: Strategic Investment

Subjects covered

Designed for courses in Operations Management.

  • Service Operations Management
  • Healthcare Operations Management
  • Healthcare Marketing

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