Eureka Case 25 min Undergrad

Scaling Without Slippage

You are Priya Raghunathan, managing director of custom programmes at Lakeview Executive Institute. Your unit lives on one thing: corporate clients come back because the programme they bought feels built for them, not pulled off a shelf.

Eighteen months ago you designed a leadership programme for Arvent, an industrial manufacturer, and it worked. Average evaluation: 4.8. Arvent’s CHRO has now asked for the same experience for 600 managers across North America, Brazil, Germany, India and Singapore, inside eighteen months. The three faculty who made that programme work are already committed to 90 percent of their teaching capacity.

You decide how to take a flagship custom programme to five regions without losing what made it work.

The decision

How should Lakeview deliver Arvent’s programme across five regions?

  • A — Designers deliver everything
  • B — Certified core with a faculty anchor
  • C — License the material to regional partners

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