Eureka Case 25 min Entrepreneurship

Before You Say Yes

You are Priya Anand, founder and sole owner of Harrow & Vale Foods, a chilled-soup maker in Banbury, England. A national supermarket chain is offering you the biggest contract of your life and gives you ninety days to answer. Before anyone discusses the contract, your leadership team has to agree on what would break the company first.

The situation

In three years you have taken Harrow & Vale to £9.4 million in sales, with 78 employees, one factory and an 11% EBITDA margin. You have never had partners or significant debt. On 13 January 2026, Northgate Grocers asks you to make its own-label soup for 240 stores: £6.2 million a year, close to everything you sell today.

The small print matters. Northgate wants volumes tripled within four months, pays on 75-day terms and charges £8,000 for every major service failure. Ramping up production would cost about £1.4 million before the first large invoice is paid, and you have £0.45 million in the bank. The factory already runs at 82% of practical capacity. With the contract, Northgate would become 40% of your sales. And you still personally approve every recipe, every key customer and every item of spending above £2,000.

Your non-executive advisor sums it up: done well, Northgate could carry the company towards £20 million; done badly, it could break it. Your team does not agree. Some look at the sales figure, some look at you, and some ask where the money will come from in the meantime.

Your job in this case: look at the figures for cash, the factory and your customers, run your own numbers on the ramp, and decide which threat you rank first. It is the first of four questions you must answer in ninety days.

The decision

What would break Harrow & Vale first?

  • A · The bottleneck: everything goes through you
  • B · Concentration: one buyer with 40% of sales
  • C · Cash: a £1.4M ramp on a £0.45M buffer

The rest of the case is locked

The data, the calculations, the decision itself and what happens next open with your institution's access code.

Have an access code?

No code yet?

Instructors can request access for a course. Tell us who you are and which course it is for, and we will send your institution a code.

Run it live in class: every student decides and justifies, and the whole class sees how it splits. How Eureka Case works →