Eureka Case 25 min Strategy

The €220 Million Question

You are Marta Coutinho, newly appointed CEO of Atlântico Distribuição, Portugal's third-largest grocer. At your first board meeting the Chair tabled €220 million for a three-year transformation and gave you a hundred days to commit to a direction. Before a single euro moves, you have to say what problem the money is meant to solve.

The situation

Atlântico has sold groceries and general merchandise in Portugal since 1981: 240 supermarkets and 18 hypermarkets, 19,000 people, €3.1 billion of revenue in 2025 and a 3.4% operating margin, about €105 million. It holds 14% of the national market, third behind two larger rivals, and an identity built over four decades of caution: gradual openings, consensus, and waiting to see how a trend develops before spending on it.

In the twelve months before your appointment, Atlântico lost 1.1 points of share, squeezed at once by discounters at the value end and by a well-funded quick-commerce entrant at the convenience end. Online is 3% of its sales, against 9–11% at the two leaders, and the channel loses about €18 million a year. On the current trend Atlântico would slip to fourth place in about 30 months, a threshold below which supplier terms are expected to worsen. Net debt cannot exceed 2.5 times EBITDA, and a founding family holds 35% of the shares.

Four ideas have circulated at the board for a year, priced from €40 to €130 million: an omnichannel rebuild, a data and loyalty platform with AI personalisation, a hard-discount banner, and quick-commerce, with a partner or built in-house. €220 million will not fund all four at a scale that matters: split evenly, each gets about €55 million. The board is split, two directors pushing for boldness and two for caution, and the Chair put it this way: "This company has perfected the art of the maybe. We hired you for the power of yes."

Your job in this case: look at where the share and the money are going, work out how much weight each reading of the problem carries, and name the question the €220 million has to answer.

The decision

What problem is the €220 million meant to solve?

  • A · Digital relevance: we are losing how people shop
  • B · Value defence: discounters are taking our base
  • C · Scale survival: protect third place and terms

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