Eureka Case 30 min Undergrad

El Día de la Apertura

You are Paola Cárdenas-Yábar, project director of Terminal Sur — the new passenger terminal at a regional airport in southern Peru. The building is finished. In nine days you walk into the go/no-go review with a risk register and a recommendation on how to open it.

The situation

Terminal Sur, built by the concessionaire Aeropuertos Andinos del Sur for S/ 680M, replaces an old terminal designed for a third of today's passengers. Eight gates, an automated baggage-handling system, a new departure-control IT platform, a new security hall, retail. The structure has passed inspection. The opening date was announced a year ago by the Ministry of Transport, and the minister has a ribbon-cutting in her calendar.

Your team holds a risk register of twelve live risks. One is a hard gate — final fire-safety certification is still open. But the deeper worry is opening day itself. The baggage system has never run at full passenger load. The departure-control platform has never faced a live hall. Six hundred staff have trained in an empty building. And on the announced plan, every airline moves from the old terminal to the new one on the same night. The go/no-go review is in nine days.

Your job in this case: read the risk register, see which risks are correlated, model what mitigation, phasing and a schedule buffer do to opening-day exposure, and recommend how Terminal Sur opens.

The decision

How does Terminal Sur open?

  • A · Open on the announced date
  • B · Phased soft opening
  • C · Delay to fully mitigate

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