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Eureka Logistics

The chain does not fail where the queue is visible. Decision simulations for people who have to choose between service, stock and margin knowing they cannot have all three.

Who this is for

For operations and supply-chain management, international trade and customs, warehousing and distribution, and transport and terminals. What gets practised here is the moment you decide on partial information while the next echelon decides at the same time as you.

The decisions that go wrong

Six conversations you have already had

Each one is a simulation with an economic model behind it, not a discussion case.

Nobody ordered more and the plant is flat out.

The bullwhip effect: every echelon protects itself a little and the sum of individual prudence produces an oscillation nobody decided. You understand it by playing it, not by having it explained.

We have stock and we still miss service.

The right stock at the wrong echelon. Multi-echelon, ABC classification and service level: total inventory tells you nothing if it is sitting where it is not needed.

The ship arrived and the container is still in the port.

Terminal productivity, berth window and clearance. The bottleneck moves between crane, yard and customs, and the investment usually goes to the wrong one.

The last mile eats the margin on the order.

Drop density, time window and first-attempt rate in a real city. Every commercial promise made to the customer carries a logistics cost nobody signed off.

The cold chain broke between the truck and the plane.

Perishables and air cargo: the failure point is almost never the equipment, it is the handover — and the loss is discovered once it has already arrived.

The tariff changed and the origin no longer qualifies.

Rules of origin, customs regime and nearshoring: moving a supplier changes unit cost, origin qualification and geopolitical risk all at once, and all three fall due on different horizons.

What exists today

Available now, not on a roadmap

Supply chain and stock, warehousing and last mile, ports and multimodal, cold chain and air cargo, customs and international trade.

Core simulation

Express catalogue: chain, warehouse, port, cold chain and customs

Browse the full Eureka Basics catalogue →

And if your case is not on the list

What we build

On the Universal Simulation Framework we customise brand, network and indicators in a 1-to-2-week cycle, and we also write a simulation from scratch on your own case: your echelons, your service level, your costs. You do not cover a sector by buying a catalogue — you cover it by owning a factory.

Who buys this

Four buyers, four different reasons

Operations and supply-chain management

The person signing off service level and working capital at the same time, who needs their team to understand why both cannot be optimised at once.

International trade and customs

Import-export, origin and customs-regime teams, where a qualification error costs more than the freight.

Warehousing and distribution

Site and last-mile managers choosing between cost per order and the delivery promise, with a real city as the constraint.

Transport and terminals

Port, multimodal and air cargo: capacity, window and handover, where the failure shows up in the seam between two operators.

Honest about the fit

Three limits we would rather state before a demo than after one:

  • We are not a TMS or a WMS, and we do not train on your system. We model the management decision, not the configuration of the tool. If what you need is your team learning your platform, your integrator does that.
  • We do not optimise your real network. We do not hand over routes, a replenishment plan or a fleet sizing for your operation. This is a practice environment, not a planning tool.
  • The customs and trade block is heavily shaped by the Colombian framework — DIAN, free-trade zones, Plan Vallejo, rules of origin. In LATAM that is an advantage; for the EU or the US, add the 1-to-2-week reframe cycle, and we say so before selling it.

Frequently asked questions

Does this replace our TMS or WMS?

No, and it does not try to. We do not train on your system — not SAP EWM, not Manhattan, not yours — and we do not solve routes over your real network. We model the management decision: how much stock, at which echelon, at what service level, at the cost of what margin. Your integrator configures the system; we train the person who decides.

What does the trade and customs block cover?

Customs regime and import-export, rules of origin and their verification, free-trade zones, multimodal corridors and air cargo with a cold chain. It is a strong block, and also the one most shaped by the Colombian framework — for the EU or the US it usually needs the 1-to-2-week reframe.

Can the bullwhip effect be played with competing teams?

Yes. It is the most requested exercise in the block: several echelons, each team seeing only its own order, and the whip appearing without anyone having caused it. It exists as a short Express format and as a multi-round core simulation.

Does it award any transport certification?

No. We issue no CPC, ADR or IATA DGR credential and we are not a regulations course. What comes out of a session is per-participant decision data, exportable and taggable by competency.

Can you use our network and our numbers?

Yes. On the Universal Simulation Framework we adapt brand, network and indicators in a 1-to-2-week cycle, and we write a simulation from scratch on your case: your echelons, your service level, your real costs.

Tell us which decision keeps jamming

One short call: you tell us the echelon, the profile of the participants and how much time you have. We tell you what exists today, what would have to be built, and what we will not be able to do.

Talk to the team

Last reviewed: 2026-09

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