Eureka Case 25 min Decision & Risk

The Fog After Berlin

You are Élodie Chevalier, head of innovation at Méridien Audio, a premium headphone and speaker maker based in Lyon. Two days ago, at a Berlin trade show, a start-up began licensing AI audio personalisation to any hardware maker that wants it. Before you spend a euro, you have to say what kind of situation this is.

The situation

Méridien was founded in 2011, employs 620 people and turns over EUR 240 million at a 12% operating margin. Its reputation rests on a simple idea: customers pay for a well-engineered device and keep it for years. Your unit, eighteen engineers with a standing mandate of their own, exists because the hardware organisation works at a cadence measured in years.

The start-up's proposition runs the other way. It is venture-backed and sells its personalisation software to any manufacturer: if personalisation can be delivered and continually improved through software, the device stops being where the value lives. This morning a French retail partner forwarded you a one-line question: will Méridien's next headphones support open AI audio profiles, or is the partner locked in?

Nothing in Méridien's own numbers has broken: sell-through is flat, not falling. But the start-up's recruiters have already called two of your eighteen engineers, and a second, similarly funded competitor is preparing its own move within the quarter. You hold a discretionary budget of EUR 6 million and have nine months until the board's FY2027 strategy review, when product commitments lock. A full pivot to a software platform is estimated at EUR 40 million over three years, a bet no board approves on one trade show and one email.

Your job in this case: look at what has moved and what has not, test what a business case would say, and decide how to classify what is in front of you. That classification is the first thing the CEO wants to hear from you, and it shapes everything that comes after.

The decision

What kind of situation is Méridien facing?

  • A · A passing fad: flat sales say nothing needs deciding
  • B · Genuine uncertainty: the odds cannot be known yet
  • C · A measurable risk: put odds on it and build the case

The rest of the case is locked

The data, the calculations, the decision itself and what happens next open with your institution's access code.

Have an access code?

No code yet?

Instructors can request access for a course. Tell us who you are and which course it is for, and we will send your institution a code.

Run it live in class: every student decides and justifies, and the whole class sees how it splits. How Eureka Case works →